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QA & Post Travel Support
Not happy after using a ride? You can contact us here.
What do I do if I have a complaint?
If you haven’t yet travelled on your return service, please contact our local partner directly using the details on your e-Ticket — they’ll do their best to resolve things quickly. If your issue isn’t resolved to your satisfaction, you can follow our post-trip complaint process outlined in our Terms & Conditions. 📅 When to Submit: Please send any complaints within 14 days of your return date to qa@hoppa.com. 🧾 What to Include: Provide as much detail as po
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