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QA & Post Travel Support
Not happy after using a ride? You can contact us here.
What do I do if I have a complaint?
If you are yet to travel on your return service please contact our partner using the details provided on your e-Ticket. Should steps taken by our partner not resolve your concerns to your satisfaction please use the post trip complaint procedure outlined in our Terms and Conditions. Where possible, please submit complaints within 14 days of your return date. Please post any complaints at qa@hoppa.com
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