How can I change my booking?
Making changes is quick and simple through the ‘My Bookings’ section of our website:
- Travelling in more than 48 hours?
Head to My Bookings to make changes anytime.
- Name or Accommodation Change (within the same city/resort)?
You can update these details right up until 24 hours before your travel date.
🔧 What You Can Do in ‘My Bookings’:
- Cancel your booking
- Add more passengers
- Upgrade your vehicle type
- Change the lead passenger’s name
- Update flight details (arrival/departure times, dates, flight number, airline)
⚠️ Changing to a different area/city/resort?
In this case, you’ll need to cancel your booking and make a new one for the correct area.
📌 Booked through a travel agency?
All amendments must be requested directly by your travel agency. Hoppa cannot process changes without their authorisation.
⏳ Less than 48 hours before travel?
Amendments are subject to availability and may not always be possible.
📩 After you make any updates, you’ll instantly receive a new booking confirmation with the correct details.
💳 If there are extra charges, don’t worry—you’ll be shown the amount clearly and given the option to choose how you’d like to pay.
Updated on: 04/05/2026
Thank you!