How can I confirm or check my booking details or pickup time?

To confirm or check your booking details and pickup time, you have a couple of options:

1. Use Booking Confirmation Link: If you have received a booking confirmation email, you can use the link provided in that email. Simply click on the link, and it will direct you to your booking details where you can check the specifics of your reservation.
2. Log Into Your Account: Another convenient way to check your booking information is by logging into your my bookings account on our website. After logging in, navigate to your view all relevant details, including your pickup time and other important information and to also amend and cancel your reservation.
3. Contact Support Team: You can reach out to our support team and provide your booking reference number, ride ID, or registered contact information. This will allow the team to retrieve your booking information quickly and assist you with any queries.

Additional Tips:

• Make sure to keep your booking reference number handy for quicker assistance when contacting customer support.
• Check your spam or junk mail folder if you don't see your confirmation email in your inbox.

By following these methods, you can easily confirm or check your booking details and pickup time. If you encounter any issues or need further assistance, please don't hesitate to reach out to our support team.

Updated on: 23/07/2025