Articles on: Trip & In Destination

I did not get my e-Ticket, how can I obtain it?

If you have a booking reference that you noted down at the time of booking please go to the 'My bookings' section in the top right hand corner of our homepage, enter your email address and reference and select 'Retrieve e-Ticket'

If you do not have a reference number use our chat or email support@hoppa.com so we can help.

If you have booked through a travel agent or not directly with hoppa.com you will need to contact them directly to obtain your voucher.

Please ensure you check your Junk Folder to ensure the confirmation email and details didn't go into that folder

Updated on: 03/07/2025

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