I have booked a one way service to the airport. How do I find out my pick up time?

Yes — it’s very important to reconfirm your return transfer details to get your exact pick-up time. 🕓

If you don’t reconfirm or update any changes to your travel plans, you might miss your transfer — and hoppa won’t be able to cover any costs for new arrangements.

Here’s how to reconfirm your return pick-up:

✅ By SMS: Enter a valid mobile number when booking to receive a confirmation text 24 hours before pick-up.

✅ Online: Go to the ‘My Bookings’ section on our website at least 24 hours before your flight and log in using your email and booking reference.

✅ By Phone: Call the local partner number on your e-Ticket within 24 hours of your return flight. Make sure you call during their local office hours — if your journey is over a weekend and the office closes then, please call on Friday.

💡 Tip: In most cases, your pick-up time will be ready 24 hours before your flight. In some rare cases, it may only be available 12 hours before.

If you’re unable to reconfirm using these options, you can always use the emergency number on your e-Ticket.

Updated on: 15/10/2025