Articles on: Trip & In Destination

I have booked a one way service to the airport. How do I find out my pick up time?

It’s essential that you reconfirm the details of your departure journey for your pick up time. If you don’t reconfirm or inform the supplier of any changes to your travel arrangements, you could miss your departure transfer and possibly any connecting journeys. Hoppa cannot be held responsible for any costs you then incur in making new arrangements.

To confirm your return pickup please:

Enter a valid mobile number at the time of booking in order to receive an SMS confirmation 24 hours prior to your pick up time.
Enter your email address and booking reference in the My bookings section of our site no later than 24 hours before your scheduled flight departure.
Call the local partner number which you will find on your e-Ticket no sooner than 24 hours before your scheduled return flight. Please ensure you call within the local office hours stated on your e-Ticket. If the number is only available during weekday opening hours and your journey is on a weekend please call on the Friday.

The emergency number on your e-Ticket is available if you are unable to use any of the above.

Please note : In most cases all pick up times is available 24 hours before your flight departure in a minority cases it can be as late as 12 hours prior if it wasn't available at 24 hours before.

Updated on: 23/07/2025

Was this article helpful?

Thank you!