I have had a change of accommodation, how do I let you know?

If you have not yet travelled and your new accommodation is in the same area/city/resort please amend the name of your accommodation using the ‘
Amend/cancel a booking’ tab in the 'My bookings' section of our website.

If you are travelling within 48 hours please contact us at support@hoppa.com

If you need to change the name of the accommodation for your return journey and are already on your trip, please telephone our partner using the telephone number located on your e-Ticket to reconfirm the correct pick-up point and time for your departure.

If your new accommodation is located in a different area/city/resort to your original booking, please create a new booking and cancel your original booking using the ‘My bookings’ section of the website. Cancellation fees will be applicable, please see our FAQ section.

Updated on: 30/06/2025