Why can’t I enter an address in the pickup/drop-off box?

We use a range of reliable mapping and location services, so you can enter an exact address, place name, or accommodation in the “From” and “To” boxes when booking.

If your location doesn’t appear, don’t worry — just reach out to us, and we’ll help you find the best option!

💡 Tip: Prices are based on the exact locations you enter. This also ensures our transport partners know exactly where to pick you up and drop you off. If you search by a general area, our system will use the most central point — so for the best results, always enter full details.

Updated on: 15/10/2025